These terms apply to your use of the Automozai website and to the repair and maintenance services we provide. By booking a service or leaving your vehicle with us, you agree to these terms.
Using Our Website
Information on this website, including service descriptions, estimated times, and articles, is provided for general guidance. Estimated times are typical and may vary depending on your vehicle's condition and parts availability. Please don't misuse the site or submit false information through our forms.
Appointments
- Online booking requests are confirmed once our team contacts you by phone or email.
- Please let us know at least 24 hours in advance if you need to reschedule or cancel.
- Walk-ins are welcome, but booked appointments take priority.
Estimates & Authorization
We provide a written or electronic estimate before starting any repair. We will not perform work or exceed the approved amount without your authorization. If we find additional issues during the repair, we'll contact you with an updated estimate first.
Diagnostic fees, where applicable, are disclosed before testing begins. Free inspections cover a visual check only.
Parts
We use new OEM or OEM-quality parts unless you request otherwise. Replaced parts are available for you to inspect or take home on request, except parts that must be returned to a supplier for warranty or core credit.
Payment
Payment is due when the work is complete and before the vehicle is released, unless you have an approved fleet account with invoice terms. We accept major credit and debit cards and cash.
Vehicle Pickup & Storage
Please collect your vehicle within 3 business days of being notified that it's ready. A daily storage fee may apply after that. We are not responsible for personal items left in the vehicle; please remove valuables before drop-off.
Warranty
Our repairs are covered by a 12-month / 12,000-mile parts and labor warranty, whichever comes first, unless a different warranty is stated on your invoice. The warranty does not cover damage from accidents, misuse, neglect, or repairs made by another shop.
Liability
We take reasonable care of every vehicle in our possession. To the extent permitted by law, our liability for any claim related to our services is limited to the amount paid for the service in question. Nothing in these terms limits rights you have under applicable consumer protection law.
Contact Us
Questions about these terms? Get in touch:
Automozai
450 Garage Row, Detroit, MI 48201
Email: service@automozai.com
Phone: 1-800-FIX-AUTO
We may update these terms from time to time. Changes take effect when posted on this page. See also our Privacy Policy.